Zonder Guarantee

Finally, booking a vacation home is risk-free. All properties that carry the Zonder Trust Seal are covered by the following guarantee:

	The property exists and the calendar is accurate.
	The property is accurately represented with respect to the sleeping capacity, the location, and the general quality of the property.
	The price you see is the final price you pay – no hidden charges! (Pool heat, phone and similar charges are generally separate)

Terms and Conditions

If there is a price discrepancy between what was represented on our site and what you were charged, we will refund the difference.
If the property’s location is grossly misstated or the property sleeps fewer guests than represented, we will attempt to find alternate accommodations that we feel meet or exceed your original request.
If we cannot find alternative accommodations for you on reasonable terms, we will issue you a full refund.
Claims must be submitted within 12 hours from the time of check-in.
To invoke the Zonder Guarantee, please contact one of our customer support professionals at
1 (866) 613-3166 or email us at support@zonder.com.
To learn more about how Zonder takes care of you, see the Zonder Customer Bill of Rights!